Gleaner finds your look-alike photos, suggests the sharpest one, and helps free storage, all on your device. Here’s help with the common questions.
Email us and we’ll get back to you.
kabok.company@gmail.comPhoto analysis runs on your device. Gleaner does not upload your photos. On iOS and Android, Firebase purchase security runs as required; optional pseudonymous Analytics is sent only if you allow it. macOS sends no remote Analytics. See our Privacy Policy.
An on-device AI quality model scores each photo in a look-alike group for sharpness and exposure, and marks the highest-scoring one as the keeper. You can always override it before deleting.
On iOS, deleted photos move to Recently Deleted. On Android 11 or later, they move to MediaStore Trash. Your operating system controls how long they remain recoverable. On Android 8 through 10, and during folder cleanup on macOS, deletion is permanent after a warning.
The free version lets you clean three groups. After that the app asks how you want to continue: Gleaner Pro, or an optional ad that unlocks three more cleanups, up to three ads in 24 hours. Gleaner Pro unlocks unlimited cleanups and shows no ads. The app shows the current subscription plans and the one-time purchase with their prices. Manage or cancel a subscription in your App Store or Google Play account.
Open the paywall and tap Restore. Your Pro entitlement is tied to your store account.
Cancel a subscription in your App Store or Google Play subscription settings; the app links there from the paywall and Settings. In the EU the store sells Pro, so a withdrawal or refund also goes through the store: on the App Store through the purchase history in your Apple Account or reportaproblem.apple.com, on Google Play through the withdrawal form or refund request in Google Play Help. We do not receive your payment details and cannot refund a store purchase ourselves, but we are happy to point you to the right place.
Only the free version shows ads, and only after you have used your three free cleanups. Even then nothing plays on its own. When you tap Unlock more cleanups on the win sheet or on the quota chip, or tap a blurred group, Gleaner asks how you want to keep going: Gleaner Pro, or watching an ad. An ad starts only when you tap Watch ad, and one completed ad unlocks three more group cleanups, up to three ads in 24 hours. Pro never shows ads.
Upgrade to Gleaner Pro and the ad option disappears. Or simply choose Not now: the free version never plays an ad unless you tap Watch ad.
Where a consent choice is required (for example in the EEA, the UK, and Switzerland), Google's consent message asks once at first launch, right after photo access and before any ad plays. It covers ads only and never switches diagnostics on. You can change your ad answer any time in Settings → Ad privacy options. In the United States, the same row is called Do Not Sell or Share My Personal Information and opens Google's opt-out message. On Android you can also reset or delete your advertising ID in the system settings (Settings → Google → Ads, or Settings → Privacy → Ads, depending on the device). On iOS, Gleaner never reads the advertising identifier, so no tracking permission is involved. Details are in our Privacy Policy.
Analytics starts off on iOS and Android and turns on only if you allow it: in Gleaner's own prompt at first launch, which appears where Google's ad consent message does not, or later in Settings. In the EEA, the UK, and Switzerland, only the Settings switch turns it on. Google's message never changes your diagnostics choice. Open Settings → Help improve the AI to change your choice. Turning it off stops future collection but does not delete data already collected.
If you think you found a security vulnerability in Gleaner, email kabok.company@gmail.com with “Security” in the subject. Include the app version (Settings shows it at the bottom), your device and operating system, and the steps to reproduce. Please do not post it publicly until we have answered.